Shipping

Folder for adding Shipping FAQs articles

CAN I GET A COPY OF MY INVOICE?
If you require this information you can send us an email to help@dropdead.co and we will send back a PDF version of your invoice as we no longer send these ...
Fri, 8 Jan, 2021 at 11:22 AM
IS DELIVERY TIME FLEXIBLE
We understand that you might not always be available at the scheduled time for delivery generated by our couriers. So if you are not in when we deliver and ...
Tue, 5 Apr, 2022 at 10:17 AM
HOW LONG DOES SHIPPING TAKE?
All of our shipping information can be found at the link below, all of these are from the date the order is despatched.  We aim to despatch all orders with...
Mon, 28 Mar, 2022 at 3:55 PM
NOT RECEIVED A CONFIRMATION OR SHIPPING EMAIL?
Please check your spam/junk folders to make sure your email hasn’t ended up in there. We rarely have an issue with not being able to send these emails, the ...
Wed, 10 Mar, 2021 at 3:36 PM
MY ORDER HAS NOT YET BEEN DISPATCHED?
We aim to dispatch all orders within 24 hours, however at busier times delays are expected. Please first check the product description of the item/s you hav...
Wed, 10 Mar, 2021 at 3:37 PM
MY ORDER IS BEING RETURNED TO YOU?
Unfortunately orders can be returned to us for multiple reasons, the reason stated on the tracking information is not always the case.  Orders can take ...
Wed, 10 Mar, 2021 at 3:37 PM
WHAT POSTAL SERVICE/COURIER WILL BE DELIVERING MY ORDER?
Your shipping email will provide you with a tracking link to the website of the company delivering your order. If you are an international customer and you ...
Tue, 5 Apr, 2022 at 10:20 AM
Customs Tax
Deliveries outside of the United Kingdom may incur custom charges. We cannot predict what these might be so please contact your local customs office to fin...
Fri, 10 Dec, 2021 at 10:39 AM