Returns

I WANT TO EXCHANGE FOR A DIFFERENT SIZE
Please note, for hygiene reasons mask's and underwear cannot be returned. If you would like to return an item for a refund or exchange then you can do ...
Fri, 8 Jan, 2021 at 11:24 AM
I WANT TO REFUND MY ORDER
Please note, for hygiene reasons mask's and underwear cannot be returned. If you would like to return an item for a refund or exchange then you can do ...
Fri, 8 Jan, 2021 at 11:25 AM
HOW LONG WILL MY RETURN TAKE?
We aim to process our returns on a daily basis, however during busy times it may take us a little longer. You will be notified once your return has been pro...
Tue, 19 Jan, 2021 at 4:08 PM
'QUICK' EXCHANGE
Our items are normally limited edition and rarely restocked. The most secure way, to ensure that you will receive the correct size you are wanting, is to pl...
Tue, 19 Jan, 2021 at 4:11 PM
MY ITEM I WANT TO EXCHANGE IS OUT OF STOCK.
If you are wanting to exchange an item for a different size, but have noticed that the item is no longer in stock on the website, it is normally worth sendi...
Tue, 19 Jan, 2021 at 4:16 PM
HOW TO RETURN YOUR ORDER
Please note, for hygiene reasons mask's and underwear cannot be returned. If any other items are nonreturnable, then this will be stated in the product ...
Thu, 27 Jan, 2022 at 3:53 PM
I WANT A REFUND BUT PAID WITH A GIFT CARD
Your refund will always be processed back on to the original payment, if your order was paid using a gift card then the refund will be back on to the gift c...
Wed, 10 Mar, 2021 at 3:43 PM
I HAVE RECEIVED A FAULTY/DAMAGED ITEM
If you believe your item to be damaged or faulty then please get in touch with us as soon as possible with an image of the issue.  If your item arrives ...
Wed, 10 Mar, 2021 at 3:47 PM