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Knowledge base
Placing a Order
Payments
8
WHAT PAYMENT METHODS DO WE OFFER?
WHAT IS KLARNA?
DO YOU HAVE TO PAY DUTY AND TAX?
WHAT IS THE CURRENT CONVERSION RATE?
IS THE DROP DEAD WEBSITE SECURE?
View all 8
Wrong Order
3
I PUT MY WRONG ADDRESS ON THE ORDER
I ORDERED THE WRONG SIZE
I WANT TO CANCEL MY ORDER
Shipping & Returns
Shipping
8
CAN I GET A COPY OF MY INVOICE?
IS DELIVERY TIME FLEXIBLE
HOW LONG DOES SHIPPING TAKE?
NOT RECEIVED A CONFIRMATION OR SHIPPING EMAIL?
MY ORDER HAS NOT YET BEEN DISPATCHED?
View all 8
Returns
8
I WANT TO EXCHANGE FOR A DIFFERENT SIZE
I WANT TO REFUND MY ORDER
HOW LONG WILL MY RETURN TAKE?
'QUICK' EXCHANGE
MY ITEM I WANT TO EXCHANGE IS OUT OF STOCK.
View all 8
FAQs
FAQ
11
WILL YOU RESTOCK (NAMED) ITEM ANY TIME SOON?
DO YOU HAVE ANY WORK EXPERIENCE PLACEMENTS?
HOW DO I GET A JOB WORKING AT DROP DEAD?
CAN I DESIGN FOR DROP DEAD?
CAN I STOCK YOUR PRODUCTS IN MY STORE?
View all 11
Marketing & PR
3
Contacting the Marketing Team
Can I Model for Drop Dead?
What are your social networks?
General
Getting Started
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Getting started with us
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Orders and refunds
Your order
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